Vivienne is the Senior Officer with the Victorian Department of Sustainability and Environment, where she has responsibility for tourism policy, planning and projects related to national parks, forests, reserves, coasts and other areas of public land.

She has more than 15 years experience in the nature tourism industry having worked in both Victoria and New South Wales in rural, regional and metropolitan locations. During this time she has developed a thorough understanding of the needs of both operators and land managers through a wide variety of projects including tour operator licensing reform in both States.

Vivienne has worked on broad policy and planning projects like Victoria's Tourism Industry Strategic Plan with Tourism Victoria, infrastructure development guidelines and projects with Parks Victoria and DSE, and much more hands on projects like an operator and community capacity building initiative in the Otways area of south west Victoria and developing a new management regime for dolphin tour operators on Port Phillip Bay. She is currently heavily involved in the development of a new Nature Based Tourism Strategy for Victoria.

Vivienne has a strong commitment to improving both the business viability and environmental sustainability of the eco and nature tourism sectors. She is also committed to consultation and communication and to enhancing the relevance and profile of Ecotourism Australia amongst the Victorian industry.