How does it work?

Step 1:

Register for your certification application online and pay your once-off registration fee.

See Certification Fees for registration rates.


Step 2:

Receive the certification toolkit and commence your application. 

The toolkit is where you will find the Criteria Workbook Application, step-by-step guidance and templates, examples, and resources to assist you in compiling your plans and supporting documentation.

Now is a great time to arrange a coaching session with one of our dedicated certification coaches for advice on Getting Started on your Application.


Work on your Criteria Workbook Application and supporting plans - you have 12 months from your registration date to submit your application. 

Remember: You can contact our office anytime if you're having difficulties, advice and coaching sessions are free and unlimited for all applicants. 


Your complete application will include:

  • Your completed Criteria Workbook Application, signed and dated
  • Business Sustainability Planning (evidence of your Business, Marketing, Operational, Human Resources, Customer Service Standards, and Risk Management Planning documentation)
  • An Environmental Management Plan
  • An Interpretation Plan (Ecotourism and Advanced Ecotourism levels)


Step 3:

Once you've completed your application, submit everything to Ecotourism Australia.

We will conduct an internal review to ensure your application is complete and contact you if there are any further requirements. We work closely with you to assist in addressing outstanding requirements.


Step 4:

Ecotourism Australia will submit your application to an independent assessor. The assessment process generally takes up to 2 weeks.

The assessor will conduct their review of your application and return their assessment to Ecotourism Australia with any recommendations.

Your certification coach will work closely with you to address any outstanding requirements.


Step 5:

Once you're satisfying all requirements, Certification is granted.  

Once certification is granted, your first annual fee will be payable.

Certification is renewed on an annual basis on the anniversary of your certification being granted. 


Still unclear? 

Please contact us on 07 3256 6777 or at and we will be happy to assist you.