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What level of support can I seek?

Ecotourism Australia is here to support you every step of the way. We offer various levels of support packages to suit the destination management organisation's needs, and we can even give you suggestions of consultants for helping to create the required documents.

Do it yourself

This is included in the initial engagement fee you will pay when you begin the process.

This level of support includes:

  • 1 day onsite visit by Ecotourism Australia Programs Manager to introduce the program and online platform to relevant stakeholders. (not including cost of logistics).
  • Prewritten guidance information and reporting instructions for criteria.
  • 10 hours complimentary online support by the Ecotourism Australia Programs Manager.
  • 1 technical check of criteria prior to auditing

Ecotourism Australia support service

Complimentary as it is included in the engagement fee:

  • 1 day onsite visit by Ecotourism Australia Programs Manager to introduce the program and online platform to relevant stakeholders. (not including cost of logistics)
  • Prewritten guidance information and reporting instructions for criteria.
  • 10 hours complimentary online support by the Ecotourism Australia Programs Manager.
  • 1 technical check of criteria prior to auditing

$3,000 package (60 hours) or $65/hour includes:

  • Ecotourism Australia can provide remarks on your answers to criteria.
  • Ecotourism Australia provides support over phone or email. 
  • Ecotourism Australia can give suggestions of relevant existing destination documentation to complete criteria. 
  • Ecotourism Australia can help to complete the Tourism Impact Assessment template.
  • Ecotourism Australia can provide examples or template documents. 
  • Ecotourism Australia cannot help create new plans and documents to answer criteria (a consultant can help with this).

Onsite Ecotourism Australia Support Service

$500 per day, including travel days + logistic costs

  • The Ecotourism Australia Programs Manager will visit location and consult with destination project officer, working on specific criteria questions.
  • Ecotourism Australia can give suggestions of relevant existing destination documentation to complete criteria. 
  • Ecotourism Australia can provide examples or template documents.
  • Ecotourism Australia cannot help create new plans and documents to answer criteria (a consultant can help with this).

This level of support can be purchased in addition to the above "Ecotourism Australia support service".

Suggested Consultant

Individual consultant pricing which is negotiated between destination and consultant.

  • Ecotourism Australia can provide a list of recommended consultants with experience of the ECO Destination Certification criteria.
  • Consultant can help to create new plans and documents to answer specific criteria.
  • Consultant can help to formulate criteria answers, prepare (e.g. take photos) and upload supporting evidence and documentation.
  • Consultant cannot take responsibility of the submission (this is the destination organisation’s responsibility).
  • Paid direct to consultant.

Thank you to Tourism Port Douglas Daintree for the images used on this page.